Help. I need to perform the very basic task of adding pre purchased minutes to my MiFi device however, my attempts to login or register via http://www.verizonwireless.com/ are fruitless. If I attempt to login using my assigned telephone number the following error occurs, The information you have entered does not match the information we have on file. Furthermore, If I attempt to use the Register feature a similar message is also given, We are unable to find your information in our records. Please verify you are entering the correct mobile number.
Also, I am unable to reach anyone at the provided support numbers because once I enter a phone number the automated voice says and error has occured and to try again later. I have been trying for 48hrs. I did get through to a chat agent but she was unhelpful and referred me to a number.
Please help. This is very frustrating.
