I moved to a new home about 7 months ago, I was unable to get cellphone coverage inside the house I had to go outside to make calls and take calls. Spoke with Verizon who said get an extender for $250 and that should solve the problem, it has been hit and miss with the extender, called the help line and worked with a very nice gal who had me do all kind of different things, we finally settled that the best option was to reboot my router when service was not working very well, It is not a good solution and I am getting to the point where I am almost thinking paying off my contract and find a new service may be my best bet. 10 years with Verizon and have been very happy with it until this move. Someone said get a new phone but geez I don't feel like spending more $$$$ just to find out it may or may not work. I have had other people over with different carriers who seem to have little problems and that was even before the extender. Not sure what else to do her