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No Text Messages In or Out

I just got my phone and I was able to receive the texts from Verizon but I cannot get any or send any out. I have looked through the threads and I have tried turning the message back up on and off and all the other tricks. Nothing is working. Any other tips or advice on how to get my text messaging working.

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Verizon_Support

Hi BrigC,

Messages are important! Let's get this resolved.What device do you have? Are you receiving any error messages? When did this start? Send info

Thanks,

PamelaF_VZW

Tweet us @vzwsupport

BrigC

I have a Windows Phone 8X by HTC.

I get "Can't Send Message. Try Again." everytime I attempt to send a text.

It started from the moment I got the phone. I can receive texts from Verizon but I don't receive them from anyone else and can't send any out. I got this phone and my new plan on Sunday.

Thanks,

Brig C

Sent from my Windows Phone

Verizon_Support

Thanks for the additional information BrigC!

Please tell me what is the device current software/firmware version http://vz.to/1emZJxu? Let's try to update the device software http://vz.to/18upESX if it's out of date. Keep me posted!

AnthonyTa_VZW

Follow us on Twitter @VZWSupport

BrigC

I updated the software earlier this week when I first got my phone. Still no texting.

Sent from my Windows Phone

BrigC

I updat

BrigC

Sorry. I updated my phone again today. Still no texting. Should i go into a store to fix this? I need texting for my job.

ladytriker

I feel for you BrigC. My husband and I have just moved to smartphones for the first time and neither of us can text on our phones either. Just got the phones yesterday and updated them right after activation and still no texting. Everything else works but not texting and that is the most important feature for us. Let me know if the store was able to help you.

big_mel

when you had the basic phone did you have text blocking?

ladytriker

Yes we did have text blocking and that was supposed to be removed. I am

thinking that did not happen. Will have to check with Verizon in the

morning.

BrigC

To keep everyone updated. Still no text, have not been to the store yet. Holidays and work, hopefully this weekend.

ladytriker

Texting was blocked. It I'd fixed now. Thanks for your help.

big_mel

You're welcome :smileyhappy:

Verizon_Support

We appreciate the additional update BrigC! Please keep us posted once you're able to visit your local Corporate Store. To locate a store near you please visit http://bit.ly/3SdsA. Have a great day!

MatthewS_VZW

VZW Support

Follow us on Twitter @VZWSUPPORT

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