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Why won't my jetpack connect to my PC?

rsmack

i have an 890l jetpack. its software is up to date. my macbook connects to it. my win 8 machine will connect to the jetpack, but not

to the internet. the win 8 machine will connect to my att wireless router. please advise.

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rsmack

hi again john….

i tried a suggestion on one of the forums you linked to. boot up win 8 in safe mode with networking. did so. still could not connect. powered off win 8. logged onto the jetpack from my macbook. looked at settings. saw the connection to my mac. turned on the win 8 machine in regular mode. now it connects! i did not change any settings in win 8 or in the jetpack. restarted win8. still connects.

maybe this will help someone else.

thanks again.

roger

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rsmack

also.... older pc running xp connects to jetpack, and to internet!

John_Getzke

I've seen some complaints about the 890L and Windows 8. Not sure if there is some limitation between them or not.

Normally when a machine appears to be connected but cannot access the internet there is either some kind of a proxy issue with the browser or the device is not actually connected in the first place (ex. a password conflict or a wireless signal issue).