Does replacing a screen void the extended warranty?

bobsac

I took my phone in to see what i could do about my faulty GPS. They said since i had the extended warranty, they would send me a new phone and I would send them my old one. So my replacement is already on its way!

Now, since I am the person on this planet with the ABSOLUTE WORST LUCK OF ALL TIME, today I broke my screen :smileysad:

So im not sure what to do. Should I just send my phone in as is? After, a verizon representative already agreed to replace it.

Or should i replace the screen and then send it in?

Or am I out of luck regardless?

What would happen if Verizon receives a broken phone? I don't want to get stuck with a bill for the replacement.

Would they be willing to return my broken phone to me if i give the replacement back?

HappyHelper

Replacing the screen will void the warranty. If they find out the screen was replaced, they will charge a damaged device fee of up to $299. Better to be safe than sorry and return the replacement they're sending you. If you have insurance, go that route instead. It's cheaper with a deductible of $169. If you try it out and send the broken phone, they will not return it after issuing the charge.