Why is live chat not available?

shyung

I've been trying to access live chat for an hour right now.

Nothing seems to be happening... Is it just my computer or is Verizon customer service lacking professionalism?

Verizon_Support

Hi shyung,





I apologize for having issues reaching our online chat team. Are you logged int My VZW? When are you trying to reach them? They are often available during the day time but peak times and heavy volume can delay them from getting to you as they assist others that would be ahead of you. Keep standing by while logged into My VZW



Thanks,

EdW_VZW

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