Verizon ran a promotion last month that allowed customers to receive a free iPhone 5c if they upgraded and extended their contract for two years. When I went to check out, I was informed that I would pay a $30 upgrade fee but that the cost for the phone was $0.00. Yet, when I received my bill this month, Verizon charged me for the phone. I don't see how they can say one thing when I checkout and approve of the sale but something completely different once the phone arrives. Has anyone else had this problem? This seems ridiculous!
