No email and no chat? How do I get customer service??

tupelohudson

I can't find an email address to message Verizon about my bill (it was "suspended without billing" for 4 months while I was out of the country but I just got an email for a $300+ bill!). And when I try to do the "chat" option, there is no pop up window, chat box, etc.

How do I get in touch with someone about my bill???

tikibar1

There is no e-mail option to contact Customer Service; in addition to chat or social media (via the Contact Us button at the top of the page), you also could call:

Customer Service

Dial *611 from a cell phone

(800) 922-0204

Monday - Sunday 6 am - 11 pm

                                                           

Financial Services

866-266-1445

Mon - Fri:  8 am - 8 pm ET

Sat:  8 am - 6 pm ET

Sun:  closed

If you're still out of the country, try Global Support:

International Support - Verizon Wireless