Duplicate posts - please see:
https://community.verizonwireless.com/thread/817232
Message was edited by: Admin Moderator
jh.jeon, We definitely want to clear up this confusion; I know it's important for your girlfrien to receive an accurate bill and that is certainly a top priority of ours as well. There are many factors we need to review that are impacting this disconnect and the overall fees. Please have her contact us directly so we can review her account and clarify all the charges.AdaS_VZWFollow us on Twitter at @VZWSupport