It is incredibly difficult to speak to a human being. The phone robot only gives you a few options none of which is to speak to an agent, then hangs up on you. EXTREMELY FRUSTRATING111
We apologize for the trouble connecting with Customer Service, but rest assure you've reached the right place iwanttospeaktoahuman! How can we assist you today?AshleyS_VZWFollow us on Twitter @VZWSupport
can i speak or chat with a human?
When you dial 1-800-922-0204 from a landline or *611 from your phone, select option 4 and say agent.
When it answers press 2 to get the main menu then 4 6 4. Works for me anyway
didn't work
nope, didn't work
Customer service is very poor. If you wish to speak to a human, you have to wait on hold for a very long time. Many of the menu options are dead ends and end your call.
Verizon does not make it easy to find a customer service number. Its not easily viewed. It should be on the main page, but you have to click on a ton of links just to find a number! When you do find it, you are sent in robo call hell. Clicking options and getting no where.
I like my verizon phone, but the customer service stinks. PEEWWWW!
I just tried it and it worked. When it answers press 2 and wait for the new menu to come up and then press 4 then 6 then 4 again. Go slow and it works.
