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stop voice mail descriptions of duration and call number

jrnycsb1

Voice mail recently started telling me the duration and call number before every voice mail message I receive. How do I turn this off and just listen to the message without having to wait for all the info first?

Accepted answers

SuzyQ

Call in to your voicemail - Choose option 4 (Personal Options), then 2 (Administrative Options). Under Admin options, you want 4 (Message review options), then 2 (Envelope options). Turn them OFF and you will not hear the date, time, and phone number of messages that were left.

Hint: You don't have to listen to the entire prompt before pressing the numbers, so after you enter your password and #, you can press 4, 2, 4, 2 with a slight pause in between each number. Then listed for the correct prompt to turn Envelope options OFF.

All comments

Verizon_Support

jrnycsb1,

We'd be happy to provide some direction in getting your voicemail setup the way you prefer. Could you share with us what model device you have?

BrianP_VZW

Follow Us on Twitter @VZWSupport

jrnycsb1

A customer service representative already took care of it. Thanks.

Chris

On Jun 29, 2014 8:51 PM, "Verizon Wireless Customer Support" <

filmcarp

I'd like to know the answer. I have a motorola droid

Verizon_Support

Filmcarp, We'll help find the answer you're looking for. Which Droid do you have? SarahO_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

SuzyQ

twhite588

I press 4, then I press 2 and it says incorrect. I have ipone 11

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