can anyone give a good contact number for someone in the upper level of customer care i have talked to two of the worst people from customer service, the "supervisor" who was very appropriate did give me a address to mail a complaint which i will but being a disabled veteran of the Iraq war and a member of the wounded warrior project i get upset at certain people who show no respect for the average person and even worse of an attitude to those injured serving their country. I'm in no way saying I'm better its just that i expect a grain of respect as a person, a fellow American working everyday just to get by. my issue was not an impossible issue to resolve but i was told by one rep that it was not possible after my call being "dropped" i called back and talked to another. Luke from call center Washington state told me it was possible but that the phone i ordered two days prior (that rep failed to finish the order)was no longer available and i could pick a different phone not on back order.......i mentioned my confusion to the lack of service and being told two separate things. i asked why this was when i was not the one who made the mistake he told me it was not there fault and pushed the blame to me....he then called me dude and started to speak over me. when i asked to speak to a supervisor he asked why i told him i was no longer interested in talking to him he said why, i asked to be transferred again he kept refusing saying listen man I'm trying to help you what do you want. i asked to speak to his supervisor at least three more times he refused. i asked for his employee information so i could call back to report his rude behavior he refused to give me anything except at the end he finally told me his name.. there is more but my hand is tired is there anyone who can help me? if i find an answer as i will be posting this to many sites i will post it here.
