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Reporting Verizon Wireless 4G LTE dead zone

I found a 4G LTE dead zone in Verizon Wireless' network in West Fargo, ND.

When trying to use the 4G LTE service near Costco in West Fargo the service doesn't respond, even with full signal. I was forced to switch to 3G in order to get any data service. Voice service seems unaffected. The address of the location is (removed) West Fargo, ND 58078. It seems to happen across the street at Taco Bell as well, I don't know if there is just a problem with the tower in that area or what, but my problem occurs only in that spot, and happens with my friends phones as well. Please send this on to the network engineers to get this looked at. Thanks!

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Comments

Verizon_Support

CaseyND good morning,

Thank you for reaching out to us today. Also, thank you for providing me with the information that is having some issues. Has service worked in this area before? If so, how long has it been an issue? As I review the map it looks like there should be stellar 4G service in that area. Please keep me posted.

KevinR_VZW

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blue2540

Funny that I searched 'Verizon Wireless Deadzone Reporting' and found this post. I work in this area of West Fargo, ND and have the same issue. Strong 4G coverage across the city, but have dropped calls like crazy in this area. We have been in our office for 2 years and have never had the coverage consistent with other areas of town.

This is the fastest growing area in the state, so some attention would be appreciated.

mussmuss

In beaverton Oregon between Walker road and 158th to Schendel Ave on 158th there is not 4GLTE and calls continually drop. How do I report this to verizon?

Verizon_Support

mussmuss We appreciate you bringing the service concern to our attention. When did the calls begin to drop in this location? Is this an indoor or outdoor location where this is happeing?

SheritaH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

mussmuss

Calls and 4lte for years now. The specific areas include the walker road

fred meyer and hunter's run apartments adjacent to the stores. Calls will

last 30 seconds or so then drop. I have galaxy note 4 but was happening

before with my galaxy s3.

Is there anyway to a dress it? Anything we can do on our end?

Russell

On Sep 12, 2015 2:54 PM, "Verizon Wireless Customer Support" <

CaseyND

No, the service has always been spotty in that area. I'm not sure what the problem is, but even 3G seems to be terrible in that area. If you could open a ticket for it, that would be great. Thanks!

Verizon_Support

Hello CaseyND,

This is never the experience we want for you to have with your wireless service. Making sure you have the coverage you should be having is important & that's our number one goal. I have sent you a Private Message in regards to this. Please respond to me in the Private Message for further assistance.

AliciaS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Chasenakl

I wanted to report poor 4g LTE coverage in 64081 near 291 Highway and Jefferson Street. Signal shows 2 plus bars of LTE, but refuses to load most of the time.

Wolford_k

Same thing has always happened in Moorhead MN on 20th street south. I’ve been with Verizon for 15+ years. Since covid hit I have been forced to stay home and I never have reception. It is ridiculous to think that the Fargo Moorhead area has dead zones…

[Deleted User]

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