I have the Motorola Droid, while my wife has the Eris. The signal strength on the Eris is horrendous. Sitting in our house, my Droid always has at least 4 bars, while her Eris has 0-1, max.
I've done the roaming update (*228, option 2) a number of times, and I have heard the signal strength indicator on the Eris registers low, but she's dropping calls all the time which tells me it's not just the signal strength icon on the phone, but more a real issue with the phone's ability to get and hold a connection.
Anyone else have this problem? Unfortunately she's past her 30 days (long story), but I may have to switch her back to an old Blackberry, at least until this gets fixed, if it can get fixed.
Thanks.