I installed Verizon Cloud on my phone. Contacts, photos and videos are backed up fine, but music is not. In the "Settings" -" What to backup" screen, there is no option for backing up music or anything other than contacts, photos and videos.
Kma3211, We can help with that! Do you have an Android, Windows, or Apple phone? At this time, only Android phones support the ability to back up music. SarahO_VZWFollow us on Twitter @VZWSupport
It is an iPhone 5. So I guess I'm dead on backing up music or anything except contacts, pics and vids.
is this going to be fixed anytime soon????? I have a iPhone 5s and having the same problem
Did you read Verizon's reply above? Evidently not.
Music cannot be backed up with an iPhone to Verizon's cloud.
However Apple has a service called
Apple - iTunes - iTunes Match
I use it all the time. Its worth the $25 a year.
Good Luck
I'm really mad about this I have an iphone 5 c and the only reason I got the cloud was to BACK UP MY MUSIC Verizon YOU NEED TO FIX THIS NOW
No fix required. It is not supported on Apple iOS devices. That is quite clear.
Buy the Apple Cloud $24.99 a year.
You say "At this time, only Android phones support the ability to back up music." Does this mean that in the future you intend for Apple devices to have the ability to backup music? If so, any idea of when?
