Family of 4 with 2 smart phones and 2 basic phones...trying to find cheapest plan. I only have 2GB shared data and unlimited talk and text with insurance on my 2 smart phones. My bill last month was 267.00. Last month I called customer service to have them look at any plan that would lower my bill because other carriers have a lower rate for having 4 smart phones! They were suppose to adjust my plan and reduce my data package even more....this month my bill is 282.00. 2 smart phones and 2 basic phones with 2GB shared data for 282.00 REALLY?! Called back into customer service and was on the phone for 3 hours explaining my frustration.....was told that supervisors were in a meeting and would call me within 2 hours. That was yesterday. Well played Verizon, well played.