When am I going to get my 400$ security deposit back last representative I spoke to told me on the 6th of April put I still haven't seen it what's up?
It will be returned via check within 4-6 weeks to the last known address on file.
However you must have made 12 payments on time every time or you reset the 12 month clock to get that deposit back.
Verizon will take any monies owed to them from that deposit and send you the rest with simple interest.
Verizon does not like to return any money back once they have it so just make sure you stay on them. Or take them to court. If need be.
Good Luck
I called about my security deposit return and they have no record of it on their computer what's up with that?
Like I said you have to stay on them. They don't like to return money just take it.
Hopefully you saved the billing invoice/receipt where you paid a security deposit?
You can view and print invoices back 12 months or more at the My Verizon Web Portal
Good luck, you may have to take them to small claims court.
foster1987, Well this seems odd to me! How long have you had services with Verizon Wireless? I would love to review the account to see where this deposit is at for you. Can you please provide me with a Direct Message http://vz.to/1fbIKzK ? I have requested to follow you. If you could accept that request and then send a request back to me, I will in return accept. One we are following each other you will be able to send me a Direct Message so we can speak about your account specifics. Hope to hear back from you soon. KevinR_VZWPlease follow us on Twitter @VZWSupport
I have been with Verizon for a year I was supposed to get my deposit back April 6 put they say there's no record and I lost the receipt