I have only received a $100 card and was promised $300 from the Xfinity and Verizon rebate. Can you help? Thank you
Hello DaGerry, Congrats on taking full advantage of the Xfinity promotion for the gift card. Extra incentives for service is always appreciated when partnering various media services with wireless services. Let's take a look together to see what caused the mix up in the value of the gift card. May I ask what services did you sign up for with us and with Xfinity? Also, when did you sign up for the promotion that you have? Can I assume that you signed up directly with Comcast/Xfinity? If this is the case then you may have to reach out to Xfinity for the inaccuracy of the gift card. To ensure that this is the case, please share the details then we can provide clarity and make this right for you. We're looking forward to your reply. Thank you… ArnettH_VZW Follow us on Twitter @VZWSupport
Hello - Here are the details and what I was promised:
Comcast - << removed >> Order Number
Placed in Washington
Verizon Wireless and Xfinity
Comcast Account #<< removed >>
Verizon Wireless Account#<< removed >>
Should have received it by now
Comcast Verizon Wireless help desk
Amounts:
$200
$50
Can you help? Thank you - Gerry
<< Edited by Verizon Moderator >>
Thank you for offering this information, DaGerry. Please check the status of the rebates at http://www.card-status.com/vzw-xfinity/Status.aspx and let me know what you are shown. I am eager to get this resolved!Thank you,YaleK_VZWFollow us on Twitter @VZWsupport
