My Droid Mini does not work in Mexico

mridude

I have been in Mexico for 4 days with no cellphone service. My phone is enabled for Mexico according to Verizon. My wifes Droid phone, on the same account, works fine. I spent an hour on tech support with Verizon. They couldn't figure it out. told me they would "call me back".  Crappy tech support...

Any ideas anyone?

Verizon_Support

Hello mridude, I'm sorry to hear about the service trouble you're experiencing in Mexico. When you worked with us over the phone, did you reach out to our Global support following these directions: http://vz.to/1nENKhi ? Getting any error messages on  your device when you try to make a call?



RuthW_VZW

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