When we first switched over from AT&T we had to wait about a year but finally got 4G in our area. We were pleased with the phone reception, internet speed, and hotspot speed. Over the past couple of months the service has gotten bad…unable to connect to the internet at work (3G/1X reception or none), no hotspot connection, poor sound quality on phone calls at home (in town). It has gotten to the point my husband is pushing for us to pay the early cancelation fee and go back to AT&T where our co-workers get excellent internet & great phone quality at work and at home.
What is going on? Is anyone working on these problems or am I fighting a lost cause and should just switch back to AT&T?
