Why is it I have been sending in this for months and not had any results. Your engineers must be looking into some cloudy crystal ball because the service is not working well at all. Congestion is not my problem. That is yours. You need to install more transmitters to handle the volume. Its here to stay. Today was the worst I have lost connections I dont know how many times. i am paying you people to provide a service. My next complaint goes to the Public Service Commision not here. im dont trying to play nice.