I have a data plan of 250 MB for my Iphone. And the data usage tracker on my Iphone 5c says that I have used 252 MB but on the online usage alerts say that I have only used 146 MB. Is the online usage alert accurate or is it incorrect?
Hello shai_kim,I know it is important to avoid overage. You can always check your usage by checking your My Verizon or dialing #DATA (3282). Are you set up to receive data usage alerts? These alerts are sent as text messages notifiying you of when you pass thresholds. Along with our free alerts, we have other tools to help you manage your usage: http://vz.to/1djcfyw If you are still in your current bill cycle and have exceeded your allowance, you can backdate a higher allowance plan to cover your usage. To do this, you can call customer service by dialing *611 or backdate the change on My Verizon: http://vz.to/1i4NLIsAndreaS_VZWFollow us on Twitter @VZWSupport