for no reason my phone will stop ringing and send caller to voice message with no trace of the incoming call.

Elmoroy

Why does my phone intermittantly stop rining and sned caller to voice messaging?

Verizon_Support

Hello Elmoroy,



I would be delighted to assist you regarding your device. Often times calls can be sent to voicemail if your service level is unacceptable. Also, this could also be normal operation depending on the circumstance. Do you mind elaborating on what exactly occurs? Does this happen on all calls? How many rings before voicemail? Did this just suddenly begin to occur? Please keep us posted.



MatthewS_VZW

Follow us on Twitter @VZWSUPPORT