Can I get a credit for a discount that disappeared?

Sergeltd

When I signed up with Verizon I was receiving a 22% employer discount.  I recently reviewed my bill and found that I have not been receiving that discount since August 2013.  I need a credit to my account for the missing discount going back to August 2013

rcschnoor

Unfortunately, you are not going to get the credit.

Verizon started re-verifying the eligibility of employee discounts last year. If you ignored your notice, or it was intercepted by your spam filter when received and therefore did not verify your eligibility, you would have lost the discount within around 30 days after the notice.

I received my notice last April, I believe, and verified immediately.

You can re-apply for your discount HERE.