My phone continues to freeze..i down loaded picture maker used it for about 30 min then phone startted to freeze can restart and does the same thing

tene

my phone is frozen..I had down loaded picture maker and used it for a little while..phone started freezing...will restart but freeze again..first smart phone not really good with it yet..trying to uninstall things but keeps freezing

Verizon_Support

tene,



I am sorry to hear that you are having trouble with your device. We want to make sure that you always have a good experience with a new device. What model phone do you have? Have you tried removing the recently downloaded app. Please fill us in and I am sure we can get this fixed right away.



Thank you,



TonyG_VZW

Follow us on Twitter @VZWSupport