Can I retrieve information that was deleted after an update?

steventhomas7

I phone 5 forced update and lost everything even in I cloud? Can I retrieve information ?

Verizon_Support

Thanks for reaching out Steventhomas7.

I'm sorry to hear you lost your information. Is the iCloud signed in with your apple id? Here's a great link with troublshooting steps for iCloud: http://bit.ly/1eeO1n1 Were they saved anywhere else? For example iTunes?



I hope the link helps. Please reach out to us if you have any questions.



JoeL_VZW

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