How do I remove my wife as an account manager?

Question

'I am the orignal account owner and my wife and I are managers. I want to remove my wife as a manager but the number that says it is the account owner is my daughter how can i fix this?'  This frustrates me and I don't know how to fix it do I have to wait til Verizon opens and call for tech support?

Verizon_Support · Accepted Answer

Hi xxmadmike76,

I'm sorry to hear about any trouble with the lines on your online account! If your daughter's number is set up as the Account Owner on My Verizon online, we will need to unregister the lines on the account and then have you re-register correctly as the Account Owner.

This is something that only Customer Service can process for you (the unregistering part). I have requested to follow you. If you follow me back, you can send me a Direct Message and we can take care of this! Or, you can call in to Customer Service at 800-922-0204 or *611 from a VZW phone.

Here's how to Direct Message: http://vz.to/1lKLT9T

Here's my profile: http://vz.to/1ly4msR

RuthW_VZW

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