I am interested in discussing a customer service issue that occurred at a local retail store. Not sure how to go about contacting that person. I asked the store manager for that information and the request was ignored.
You can contact your regional customer service VP. The link is below.
http://www.verizonwireless.com/aboutus/leadership/executive/profiles/joan-bowyer.html
Good Luck
What region are you? Northeast, Midwest, West, or South?
Central Ohio