phone turned off randomly, full battery. will not go back on

AnnieNonnie

my 5s was fully charged but just turned itself off. it will not restart.

Verizon_Support

@AnnieNonnie,



Let's bring your phone back to life!



Are you still having issue getting the phone turned on? Has there been any damage to the phone? Try this http://vz.to/1orWHfG and retest. Keep us posted if the issue persist.



JohnB_VZW



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