So it has been how many months since the 4.3 update that has pretty much ruined or destroyed phones and Verizon and Samsung seem to just walk over this issue as "NO BIG DEAL" but wouldn't a business want to keep customers, keep them happy so they spend more money? I have personally been with Verizon since its inception a decade and a half ago, and yet they tell me nothing is wrong with my phone. The battery drains to near zero in an hour so something is clearly wrong. Does Verizon want my money any more? I have Verizon internet and wireless and tv and phone but who knows, maybe I will just ditch them all. What do you think Verizon, would you like to continue to collect from me being that I am a long time customer? I think you do and if that's the case, figure out how to fix my phone since YOU pushed an update through that was not ready. You Verizon gang know I will be taking others with me if I walk because of your lack of attention to detail. So speak up Verizon, lets hear what you have to say about this.