I switched from Sprint to Verizon about 9 months go. I thought that the poor coverage and inability to use my new phone (LG G2) in my own home was a fluke, it'd take some time to get acclimated in my new area (I'm an optimist). Optimist no more!! Not only can I STILL not use my phone in my own home(Overland Park, KS), I drop calls all over Kansas City. Then last week I took a road trip to Houston, TX, dropping service left and right. I won't receive text messages randomly or it won't send text messages or it will send them repeatedly but tell me it didn't go through.
When I go to the store, they say to call. I call, and I'm on hold for over 20 minutes with no help. I look all over the site and there's nothing about Coverage Issues (at least nothing that doesn't require hours of searching).
I'm so frustrated right now and am embarrassed for Verizon. I had Verizon in 2002 and could not top bragging about it! Best coverage! So good, people borrowed MY phone to make calls. Now, I'm having to borrow other people's Sprint and TMobile phones to use (just sad).
Can someone PLEASE HELP. I need to use my phone.
