My son downloaded the latest ios 7 update & within a few days it has started having problems charging, and now tonight it shut itself off & seems to be frozen mid-way through "rebooting". We are not very tech hip, so any help would be great!
Hello KKoebke!Let's get this taken care of! It seems like your device is in recovery mode. Please follow these steps to fix it: http://bit.ly/SDbUbT Keep me posted! ChristinaB_VZWVZW SupportFollow us on Twitter @VZWSupport
