For the past month, my family has been able to make or receive calls on our iphones in our home. We are in a covered area. Never had problems before this. We can still text and use data. Please help.
lcook65 We certainly want to make sure that your family can make and receive calls. Please share more details. Are you able to make calls outside of the home? Are you currently using a network booster? sheritah_vzwFollow us on Twitter@VZWSupport
I have no idea what a network booster is.....yes, we can make and receive
calls outside of the house. This has been going on for approx. 3 or 4
weeks. We had no problems with the phones, in any way, prior to this
problem.
On Thu, Apr 24, 2014 at 5:37 PM, Verizon Wireless Customer Support <
I'm sorry you're having these service issues lcook65. I'd like to check the coverage in your area. What zip code are you in? What happens when you try to get a call? Do you get an error message?Thank you, MichelleH_VZWFollow us on Twitter @VZWSupport
zip code is 43138...when trying to call out, we dial the number and it
doesn't do anything at all....incoming calls the phones don't ring for us
to hear....but goes to vm eventually
On Thu, Apr 24, 2014 at 8:49 PM, Verizon Wireless Customer Support <
