Busy signal for people calling my phone?

My Iphone 5 is not receiving phone calls. People are saying it is ringing once and then a fast busy signal happens? I can receive texts however. This also happened to my son's iphone 5c this weekend. Frustrating since this is my business phone as well!

Accepted answers

Verizon_Support

We want to make sure you're receiving every important call, krdehler. It sounds as if you may have inadvertantly activated call forwarding http://vz.to/1t4x70x to an invalid number. Try dialing *73 then press send. After the confirmation tones just end the call and ask someone to try to call you again. You can also turnit off from your computer using the steps at http://vz.to/1t4xiJr

JenniferH_VZW

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All comments

unknown

Did you check your do not disturb settings on the iPhone?

If on turn it off. also make sure the drop down box lists everyone that can call you.

Good Luck

krdehler

I did! I just have that set for 10pm-7am and my favorites can still call anytime. Thank you for your response!

Verizon_Support

unknown

You must set it to EVERYONE not favorites.

Verizon may have another take on this but try mine first.

Good Luck

krdehler

That was it - thank you! How could both my son and I do this inadvertently? Is it that easy to do??

krdehler

It was the call - forwarding thing, btw!

unknown

that was good to know. I will put that in my iPhone list