Will you help me activate my new phone under my correct phone number?
You should call 1-800-922-0204 and select option 4 and say agent a few times they can assist you.
You did not give enough information to tell you anything else:smileysad:
I can't call because my phone will not work!!!
when activating it my phone was activated to my daughters number xxx-xxx-xxxx and my number is xxx-xxx-xxxx. I used her upgrade to purchace a new phone for me.
>> Personal information removed to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator
Are they smart phones? Take the sims out and simply exchange them.
But do it carefully. Don't touch the gold contacts.
Also since I have no idea what phones you are using make sure the sims are the same.
Or go into a Verizon Wireless corporate location. and have them correct it.
Good Luck
I used my daughters upgrade to get my new IPhone 5c. when activating it both our phone stopped working. Tech support told me to text her and have her turn off WI-FI then turn off her phone. When I tried to text her the instructions it came back to my phone. What do I do now?
Michelle you are not understanding.
1) What phone do you have?
2) What phone does your daughter have?
3) Are they basic phones?
4) Are they Androids?
5) Are they Apple phones?
Just what devices do you both have? Make and Model numbers, Names of the devices? I am not telling you to call anyone right now!
I said go into a Verizon Wireless Corporate Store. Since you stated you cannot make phone calls.
Borrow a phone and call if necessary. Use a pay phone if there is one available, use a friends or neighbors phone.
We have used these types of communications devices long before cell phones came into use.
If the phones are 4G LTE and both have sim cards in the devices you can swap them out and each phone should work.
I cannot do it for you over the internet with the little to no information you are giving.
I have a IPhone 5c number xxx-xxx-xxxx. my daughters number is xxx-xxx-xxxx. neither one of our phones are working now. tech support told me to text her and have her turn off her WI-FI then turn off her IPhone 5. when i texed her the message came to my phone. I can't call out and her phone isnt working either but she's not home. What do I do to correct this problem?
Michelle, post again without any phone numbers listed.
I got iPhone 5c and then it was removed off the forum.
Hi MichelleLynnBogard!Let's get to the bottom of this! I will be sending you a Private Message within the next 2-3 minutes.Thanks,AyaniB_VZWFollow us on Twitter @VZWSupport
I used her upgrade to get a new IPhone 5c. It's telling me my number is xxx-xxx-xxxx but that is her number. Mine is xxx-xxx-xxxx. Can you fix this?
I can't download twitter
