I placed an order online on Thursday evening and it is still showing as processing. With 2 day shipping I would assume it would be here today. Can anyone help me with this?
New phones are so exciting cleach78! Which phone did you order? When processed, it is shipped via 2-day shipping. Do you have an order or confirmation number? VanessaS_VZWFollow us on Twitter @VZWSupport
Why 2-day? You guys have free overnight plastered under every smartphone on your website when shopping them. Not a big deal to me just seems like false advertisement.
Yes this is the order number. [removed]. I'm ready to cancel & go with another company...especially if this is an indication of your customer service. One rep on chat said it would be shipped today. Another said today it's processing.
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Thank you for reaching back out to us, cleach78. Let's help look over your order. When you have a moment, please accept my Follow Request, and Follow me back. Then send me a DM, so we may look over this information. NicandroN_VZWFollow us on twitter @VZWSupport
I have sent you a DM through the Verizon Wireless Community, I am waiting for a response.
I still do not have an answer to this question.
