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Not getting push notifications over LTE (mobile network)

expertsnipo

I noticed today that I haven't been getting any push notifications over Verizon's LTE network. By push notification I mean a notification that should be triggered when not inside the app already. When I got home this evening, all the push notifications that I hadn't gotten throughout the day all suddenly came in, and that was because I connected to my home WiFi.

Anyone else been having this problem recently?

Comments

Verizon_Support

expertsnipo Receiving push notifications is a must. Before you arrived at home, did you notice if you had 4g signal for data? What phone do you have?

SheritaH_VZW

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expertsnipo

I had LTE all day long. I've also confirmed with a few of my friends and my

parents that they're not receiving push notifications promptly either. I

did some testing with a couple of phones and I've confirmed that for some

reason push notifications don't come through unless connected to WiFi. For

example, I had to open my email/Facebook/hangouts apps to actually receive

new messages that had come through all day.

Verizon_Support

expertsnipo Thanks for the details. You mentioned testing this with other devices. What make and model phone do you have and were the other phones the same?

SheritaH_VZW

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