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Data Roaming

cmminear1

I continue to receive a notification that says "you have lost data connectivity because you left your home networking with data roaming turned off". I've turned off global data roaming access, and I'm not outside the United States. Is there a way to turn off this notification or atleast tell me why I'm getting it.

Thanks

Accepted answers

Verizon_Support

Thanks for confirming your zip code cmminear1!

I've reviewed your area, and I show that there is quite a bit of extended coverage surrounding this zip code. We would recommend turning Global Data Roaming Access on, to allow for use of the extended network. There are no roaming charges on our current data plans, unless roaming outside the US. You aren't close to a border, so you have no worry of accessing an international tower.

Please give this a try, and I am certain that the notification will stop prompting you and you will retain more data connectivity.

Thanks,

MichelleH_VZW

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All comments

Verizon_Support

Let's find out what's causing that notification, cmminear1. What device do you have? What's your zip code?

AndreaS_VZW

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cmminear1

I have the LG G2, and my zipcode is 28734. When it happens I can't use WiFi because I'm in a spot that doesn't have it and the notification comes up about having to use data roaming.

Verizon_Support

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