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motorola razor m stuck in boot up screen

tmburnsie

help my razor m is stuck in boot up screen. the red eye.

Comments

GalaxyClass

Do the following if possible, however this will wipe all data from the phone and reset to factory defaults.

Power the device off.
Press the Power button then select Power off.
If the device doesn't respond to input, press and hold the Volume Up/Down then press and hold Power button. When the device screen goes blank release the Power button while continuing to hold Volume Up/Down, proceed with step 3.
Press and hold the Volume Up/Down then press the Power button.
When presented with the Boot Mode Selection Menu release all buttons.
Press Volume Down to select Recovery then press Volume Up.
From the Droid triage screen, simultaneously press Volume Up/Down.
Select wipe data /Factory Reset then press the Power button.
Use Volume keys to navigate options.
Select Yes -- delete all user data then press the Power button.
Use Volume keys to navigate options.
Data wipe may take several moments.
Select reboot system now then press the Power button.
Use Volume keys to navigate options.

jayroxx82

I have done all of the procedures and still get the redeye

it stays on the redeye for days not minutes or hours but days

GalaxyClass

At this point I would be looking at a new phone purchase, boot looping in most cases is the end of what was a working phone. If you can't get into recovery there is really very little you can do. Sorry, but you gave it a good try. :smileysad: :smileyhappy:

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