There are txts and calls from my phone that show up in my log and on my bill that are not my doing. Is it possible someone has hacked my phone to do this?? I just got an upgrade and it is a brand new phone...
lv7399, Hmm, that's odd. I can assure you my network is secure and your account is not at risk. Are the calls outgoing? What device model do you have?AdaS_VZWFollow us on Twitter at @VZWSupport
The new Samsung Galaxy S5. I just got it on December 3rd... They are outgoing and incoming... also txts listed both ways.
I also had a problem in this area. I received a text from "Chance" saying I had called him earlier. When I looked at my calls, there was no number incoming or outgoing to him at any time.
lv7399,I know this has to be frustrating. Let's get some answers. Does the device have any physical or liquid damage? When did the issue start? Do you remember downloading any new apps right before this started?VanetrisC_VZWFollow us on Twitter at @VZWSupport
No, no damage. I believe I've only downloaded it music.
The same thing happened to my son and it was used to show police a text he said he did not send.
I checked on My verizon and it was on the account.
Is my son lying or can it be hacked this way?
IT cannot be hacked.
There is such a thing as SMS Spoofing, and it works similar to the way phone number spoofing occurs.
If the problem isn't due to an app which holds permissions to be able to make calls and send SMS (Please check this! The permissions will tell you what could cost money!), it's probably spoofing. Unfortunately, not much you can do about it. Telephone companies like Verizon have to hold a responsibility to secure down mobile networks and PSTN to ensure spoofing cannot occur.
