I jumped through all the backup and transfer hoops I was directed to. Moreover, my email contacts are where I would expect to find my phone contacts. Will it make a difference if I do all that stuff again? Is there something else I need to do?
MarthaAlice,I am sorry to hear your content did not transfer over to your new phone. Did you use our Verizon Cloud to back up your content? Or where did you back it up? KarenC_VZWFollow us on Twitter @VZWSupport