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Call forwarding setup from web site not working?

If I try to set up call forwarding from the Verizon Wireless web site it says the service is not available and I need to try again later.

I have seen this before. I had to waste time calling an operator for her to "resynch" the system. It is doing it again now.

Anyone else having this problem?

Anyone at Verizon planning to fix the problem?

Comments

Verizon_Support

Here I am to save the day GreenRobert! May I ask what model device do you have? Are you able to setup call forwarding on the device? Do you wish to have immediate call forwarding or no answer/busy transfer call forwarding? For immediate, call *72 then the 10-digit phone number to which the line should forward to. For no answer/busy transfer, simply call *71 then enter the 10-digit number to which the line should forward. If you can also provide us with a screenshot of the My Verizon error message that you are getting then we can assist.

Thank you…

ArnettH_VZW

Follow us on Twitter @VZWSupport

sbrobert

Below is a screen shot of the error message. Are you planning to fix the problem?

This happens if I try to start call forwarding on the web site. This is not about setting it up on the phone.

Are you planning to fix the problem?

Also, it took days to get a reply from you. I was not notified of a reply. How will I know when I get a reply next time?

sbrobert

Are you ever going to answer my question?

Are you ever intending to fix the problem?

Verizon_Support

GreenRobert, we do understand that this is important to you and we are working to assist you as soon as possible. We answer all posts in the order received so it can be a bit before you get a response. For faster and immediate response you can certainly reach us via chat here http://vz.to/YTVXZH We recommend deleting the cookies on your browser and try signing back in to see if that helps.

CandiceH_VZW

Follow us on Twitter at @VZWSupport

sbrobert

It is more than two weeks since I reported the problem. Exactly how long am I supposed to wait?

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