Samsung note 4

transplate

Got my note 4 for Christmas an it has started doing a reboot when I try to call someone .  When I  press send I cannot hear the phone ringing but the person sees my  call and leaves me a voice mail. This started about a week ago. When i   receive a callI i can't answer it.  Help

Unfortunately Samsungkeyboard has stopped -----message I am getting on my screen.

Verizon_Support

Oh no transplate! We cant have your phone rebooting when someone is calling you. Let's get this fixed ASAP! Is it only calls that is being affected? Can you try this: http://vz.to/1BWJ3b6



Let me know how it goes.



AmberF_VZW