So I purchased a ring tone and when I go to my settings and tunes it's not there so I go back to see if I can purchase it again and it says I can't because I already bought it and that I need to go to my music inbox to down load it. How do I do that
SuperFreakMe wrote: Could you please explain to me, which "app" you are referring to, in your answer to the above customer? If you say the Verizon Tones App, mine does not show a Music Folder. No menu, either.
SuperFreakMe wrote:
Could you please explain to me, which "app" you are referring to, in your answer to the above customer? If you say the Verizon Tones App, mine does not show a Music Folder. No menu, either.
He said scroll to Music - if you go to the Apps on the S5, there is an app called Music, and it has a mucial note as the icon. From there you can find Folders...., and one of them should contain your downloaded tone.
I also recommend using Zedge, it's free, you can use their tones or make your own from your music, and it simply works.
SAME QUESTIONS HERE... yes I yelled that because I've been waiting for an answer too... Help us please!
I'd be happy to help you get this figured out, marleymart! What make & model device do you have? When did you purchase this ringtone? Thanks, MichelleH_VZWFollow us on Twitter @VZWSupport
I have the Samsung Galaxy s5 and I purchased it a few days ago
Sent from my Verizon Wireless 4G LTE smartphone
Thanks Mr. Verizon. Appreciate you acknowledging my post, my need for help, etc. We just switched to Verizon after being with T-Mobile for 15 Years, and I've never had so much trouble with a "Ringtone" in all those 15 years.
Could you please explain to me, which "app" you are referring to, in your answer to the above customer? If you say the Verizon Tones App, mine does not show a Music Folder. No menu, either. Is this not the Samsung Galaxy S5 thread? Maybe I posted in the wrong thread. Pardon my
Ignorance but, it is very frustrating when a person pays $2.99 for a ringtone and goes through the process of posting in a "support" forum, but gets ignored.
I want to apologize to the original poster, I hoped if I bumped up your original question someone would help... it worked, but I don't understand the answer, because I am so new to Verizon!
Wow, what a warm welcome for a new customer.
I wouldn't have even bothered purchasing a ringtone. You can make your own from your own music and assign it on your phone.
I get my Ringtones and have for years from Zedge there FREE and there are many varieties and plus this App has wallpapers as well
You can do your own or go with Zedge. I have never had any problems with Zedge and very easy to use.
Thank you soooo much! I had no idea that icon was for that.
Much appreciation!
Peace and Happy New Year
Also, yes, I figured out how to make my own ringtones, I had been with T-Mobile for 12 years, we just switched to Verizon and I was making my own when we were with T-mo because they didn't sell ringtones only CallerTunes, which were much less expensive. So after I didn't get an answer here I just used my downloaded music and created my own Ringtone, with Ringtone Maker from the App Store... At least now I know how to get the "Ring Back" Tone I purchased, tho. Thanks again my friend
Thanks Galaxy. Yall are so right its much less expensive and I am now definitely making my own Ringtones. Being new to Verizon I wanted to try out their "Ring Back Tunes" and when it told me that my phone couldn't do Ring Back Tunes by Verizon, I was looking for a quick Christmas Rintone, I guess.
Thanks for your help!!
Glad we could help you. Happy New Year.
Happy New Year to you and all as well!
I have used zedge and have tones but they are in my music, How do I get them to the person I want them to ring for when they call?
How can I get song ringtones on my IPhone X
Here's information on how to use tones and ringtones on your device. https://support.apple.com/en-us/HT207955
GersonG_VZW
