Mobile Hotspot

countrycrazy92

I have the Samsung S5 and am having issues when it comes to using my mobile hotspot. It works fine for a few minutes then drops all service on the phone completely until I restart my device. Anybody else having this issue or have an idea of how to fix it?

Verizon_Support

Hi countrycrazy92!



Sorry to learn about the issue with your Mobile Hotspot! Let's check this out OK? When did this begin? New issue or ongoing?



To troubleshoot, I'd like to ask a couple of questions. When pulling up the hotspot, please go into settings and check your timeout setting. This what could be the root cause of the issue



ChristinaB_VZW

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