Trying to use mobile hotspot. Only says mible hotspot error
I've been having the same issue, it just recently appeared after my phone shut off. I was able to use the Mobile Hotspot without any interruption before this.
Hi Gray19, I apologize that you are having issues with the device and help you to use the service without interruption, Which exact device are you using with your hotpspot service? Was you phone low or out of power when this issue oocuured? Share some details. EdwinW_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Well, the battery for the phone is about nearly 2 years old, and I have yet to replace it so sometimes it will just like to die even on the charger. I have the Droid Razr M model, and I've never experienced any issues with the Mobile Hotspot, other then the 4g LTE likes to disconnect sometimes forcing me to either restart the phone or put it in Airplane Mode for a couple of minutes. Let me re-say what my issue is, it just says "Error" under the Mobile Hotspot, if I restart the phone it will not be there, but when I turn it on it'll say "Checking subscription status" stay grey for a second, and just say "Error". I can use the USB Tethering and Bluetooth connection. I've tried restarting the phone, and clearing the cache. Nothing has worked, I've looked online for solutions but only seen that people try Factory Resetting their phones, but nothing even happens from that.
