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Verizon Edge Is The Worst*

@I orignally got the verizon edge plan because the rep made it sound like a good idea, and because my phone was busted due to my child and i was unable to afford a phone at full price and now im beginning to see its the worst idea i have ever made, my bill is always going up and down for no reason, i can never see why its doing that called, and also looked online to see why but no answer. My data use to say it was going over when i was constintley on Wifi they got that fixed and now am having issue once again. The edge program was the worst choice i have ever made. Im better off switching to TMobile and letting them pay my deactivation fee with there better rates and no contrats. I have always been a loyal customer to verizon and have loved verizon until i got into the edge program. I HATE it. This is the worst plan ever. Its like a scam they make it sound so great but its crap. All i want is to go back to my regular plan without any issues and pay my normal rate or I WILL BE SWITCHING MY SERVICES TO TMOBILE. I WANT MY STEADY RATE PLAN BACK NOT SOMETHING THAT CHANGES AND IS $20-$30 HIGHER EVERY OTHER MONTH. CUSTOMER SERVICE DOES NOTHING TO MAKE YOU FEEL LIKE THIS IS OK OR ANYTHING TO HELP AT ALL. HIGHLY THINKING ABOUT MOVING MY SERVICES ELSEWERE.

Comments

Snn5

You don't say what your plan was or what it cost for what services nor do you speak of what your Edge plan consists of. Pretty sure it can be explained to you if we have all the details.

abran

I have 2gb data one promo gb of data unlimtied talk & text. Have 2 devices on my plan. Its suppose to be $150 after taxes & edge aggrement but yet last month it was $180. But yet no trace of why it was that high.

abran

i have NEVER had a bill issue except my data issues until i signed up for this stupid edge program. Verizon Edge is a joke and im sure many people agree with that!

Snn5

First month is higher for pro ration and taxes. Plus, did you take a 2GB Edge plan or did you get more data? There are price differences here.

rcschnoor

Have you compared this month's and last month's bills? What portion of the bill has the additional charge? What is the description next to the additional charge? Each line on a Verizon bill has a description next to it. You should be able to look at your detailed bill to see what the extra $30 is associated with, however I suspect Weth most likely is correct unless you have made some sort of change to your account which you have not shared.

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