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Software Update Drains Battery

I just received my software update last night for my Samsung Galaxy S5. In the past I can go through my day without having to plug it into the charger until I get home at night. My battery died within hours after I unplugged it this morning. The only thing that has changed on my phone was the software update. And I have no idea how to fix it (if there's even a way to).

Comments

Jakeman1

The new update will drain your battery real fast for the first week or so while it optimizes your phone. Then it will spring back to where it was before the update.

GalaxyClass

One can only hope...

Jakeman1

Very true. Now I am also at a bit of a disadvantage on this one as I do not have the Samsung myself, but am going based on what I see on some friends phones, as well as experience with the Motorola phones. I think they do this on purpose though as each update they promise better battery life and then it is terrible right out of the box and if a week later it is back to 90% most people do not notice that difference, but are so happy it is better then right after the update they live with it.

The other thing I notice on these updates and we all do it, is once it is updated you are playing with your phone more and more looking for new features or trying to find features they remove, or trying to figure something out and that uses tons of battery as well. Usually after about a week or so we settle down on that part too and the battery starts getting better so we may be doing it to ourselves by doing that as the android OS will learn when to shut things off or leave them on etc... and if we are playing with things turning them on, it will learn to keep them on and after we stop the OS realizes it is not needed and rewrites the order list.

Moirs

My battery is draining too. I usually can make it 24hrs without charging and it says I only have 5 hours left (fully charged). This is unacceptable! One of the main reasons I purchased this over an iphone is the battery, this is so frustrating. I have it on power save, black and white, and just watch the percent left drop. In 45 minutes I went from 99% to 84%. please tell me how to remedy

bpitman

Ditto. Have a Samsung S5 here... Contacts keep crashing, Battery Life sucks, and I'm not too happy. Verizon and Samsung need to get on this and fix this issue. Even on Power Saving mode I am lucky to get 12 hours out of my phone. WTF! If you haven't done this update yet DON'T DO IT. Samsung Galaxy S 5 Verizon Wireless Customer Support

Verizon_Support

bpitman,

We don't want you to have issues with your device. Let's figure out what is going on. Could you describe a bit more what you are experiencing? How long ago did you process the software update?

SandyS_VZW

Follow us on Twitter @VZWSupport

AllSmilesUT

Well I know I'm not bpitman, but @SandyS_VZW I personally did the software update on the 3rd and still have issues with the battery draining like crazy. I've had my phone unplugged for about an hour now and I'm already down 20%. And I've done nothing on it. I've checked where it says what's draining the battery and it says that the Android System is using the battery life up like crazy. I've tried "killing" as many things running on my phone as I can, as often as I can, but it doesn't help. I only started having this problem since the previous update.I've also had problems with the Messaging crashing in the middle of texting someone. I'm also constantly getting notifications that my contacts have crashed.

Jakeman1

Restart your phone in Safe Mode and let it run for a few hours. If the battery life improves in Safe Mode, then it is an outside App causing the drain as Safe Mode only loads the minimum apps and drivers needed to run the phone.. If the drain is still there, do a Cache Clear and retry it.

Moirs

I updated to lollipop on March 5th. Before the update I could go nearly 24 hours without charging. Now it is quickly depleting the battery. Today I unplugged at 7am and by 11:30 I was down to 53% already. I only checked Facebook and a couple emails. Currently, I have it in Safe Mode to see if that makes a difference. Do you have any other ideas? I already deleted several apps to see if that helps, but it didn't seem to.

ks217

Sorry to hijack your thread bpitman, but I am having the exact same issues. My battery used to make it up to 36 hrs and now is drained in less than 5, running on power saving mode! It is also taking a very long time to charge. Before the update it would fully charge in less than 2 hours. I've had it on charge today for 2 hours and it has only gone from 12% to 60%. Very disappointed.

I am running my app cache cleaner about every hour as the phone drains. Also closing all tasks on the task manager. Quite disappointing to say the least.

vir2ul1

Having the same issue. Ever since the software update two days ago the battery drains fast. It now needs a charge a couple times a day or so where I previously was able to go 24+ hours (i.e., this morning was at 44% power: fours hours later was under 20% yet I hadn't used the phone except to briefly look at some news).

I have it on "power saving" and I've shut down all apps that aren't needed. Still a problem. What's the point of the update? Sure, I now have enhanced graphics, but battery life is far more important. Makes you want to skip the updates in the future.

gtgeorge

We too are experiencing ridiculous low battery life after the update we did last week. Moto Turbo and G5 both are getting a fraction of battery life not even making it through the day. We were both getting @ 2 days off a charge and now 12 hours is pushing it. It is not getting better either as someone said early on. Searching for an answer now.

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