How do I get rid of the extended greeting instructions?

For the Galaxy Note 4 how do I get rid of the instructions for sending a fax or leaving a callback number at the end of my greeting?

Accepted answers

Verizon_Support

azazure, thanks for keeping us posted. Click http://vz.to/1JPYjdX for the specific voice mail instructions on how to set up your personal options for your greeting.

LasinaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

All comments

Verizon_Support

I understand your desire to remove the extended greeting from your voicemail azazure! Please visit this link http://www.verizonwireless.com/dam/support/pdf/VM_2.pdf for steps to create a personal greeting. Once you create and use a personal greeting, your callers should only listen to the message you create.

AntonioC_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

azazure

Unfortunately that didn't work. It plays my custom greeting and then has a menu of additional options. I remember when I first set up VM there was an option for extended instructions. At the time I didn't know what that meant, but now I would like to de-select that option. Can I blow away my VM and go through the initial setup process again?

Verizon_Support

azazure

Yes, that worked! Thank you.