Why does Verizon give you the option of choosing a billing date? If all they're going to do is take it out the day before and cause you overdraft fees? And why is it when you call to find out why your bill is $200 more than what it normally is they tell you you have to go to the store to find out? Why are they not able to sit there and tell you? When I went to the store an hour away the guy trying to help me didn't have a clue and couldn't figure it out. And no one else had time. They wanted me to come back a deal with the guy I've been dealing with which was off for the next two days. I'm not real happy right now and I'm thinking very seriously of leaving verizon. I love the service with my phone don't get me wrong but if my bill is going to fluctuate and not come out when I specify it's not worth it. I've cancelled my auto pay. I'm a veteran on a budget trying to do what I can for my family. Fixing to have surgery and no one at verizon can answer these simple questions.
